Problems with installation

stanp

Hi Albina,
Could you check this environment variable:
go to Start -> system environment variables, click Environment Variables...
Search for MAYA_MODULE_PATH
If you don't have it, please create one with Variable value pointing to installation folder, by default it should be C:\Program Files\Ziva\VFX\Ziva-VFX-Maya-Module

Hope this will help = )

stanp

Albina
Your environment seems fine to me
I'm not sure why did you copied .mod file to another folder
Could you try to remove this file from "Computer->Documents->maya->modules" ?

Here is an instruction how to change environment variables on Windows:
https://www.architectryan.com/2018/08/31/how-to-change-environment-variables-on-windows-10/

stanp

Hi @Albina,
I'm not sure what tutorial are you following, could you attach the link ?
There is README.txt file after Ziva installation here: C:\Program Files\Ziva\VFX\Ziva-VFX-Maya-Module
That describe steps for different OS systems

stanp

Albina ,
This video shows how to install plugin manually without installer
If you use installer then you should not worry about module

You mentioned that you reinstalled Maya
Could we check your environment variables again, how does it look now ?
There is a small chance that this might happen if you have .mod file in multiple directories and one of them doesn't have Ziva-Module folder
Would it be possible to remove module files from all directories and use installer again ?
Then you can try just open Maya and check if you have Ziva plugin in Plug-in Manager

Hope this helps = )

stanp

Albina,
There is not much of a difference but personally I prefer using installer

Essex

The installer will set things up as a Maya Module. It's the best thing to do on Windows. The only reason to do something else on Windows is if you've got extra special requirements. For example, if you're supporting a network/studio that wants to install all Maya plugins on a common network drive.

That FAQ was written before we had an installer. Please don't let it advise you against using the installer. The alternative it is trying to stop you from doing is scattering the Ziva VFX files all over the place and then manipulating many different environment variables to make it all work.

Wavelength

ZivaVFX only has 2019 -2023 window versions. I currently have Maya2024 . Could this be the reason why my ziva plug-in isnt popping up in my plug-in manager when running maya2024
?

Wavelength

ZivaVFX only has 2019 -2023 window versions. I currently have Maya2024 . Could this be the reason why my ziva plug-in isnt popping up in my plug-in manager when running maya2024
?

jamesj

Wavelength Yes - that would cause the issue you are seeing. Maya doesn't maintain compatibility with it's plugins between versions.

Wavelength

mikeporetti oh thats unfortunate. thank you jamesj

Sidehastle

It would be really helpful if it was indicated on an install page, or somewhere with the actual documentation the installation compatibility and Maya version.