Cerak Apologies for the lack of response. If you have support questions, you would be best to email support at zivadynamics dot com - which will create a ticket and add it to Unity's Zendesk.
re: answering questions on the forum itself. . .
There are some of us who check in on the forum and answer questions as they arrive, but it is not part of anyone's official job capacity and as such tends fall by the wayside when people are on vacation and whatnot.
This should improve once all Ziva services have been migrated to the main Unity site.