Hello Jacob,
Our dev team provided extra information on this request:
"The error is due to the python path missing most probably, however, they do not need to append the python path, if they set "MAYA_MODULE_PATH" correctly to the puppet directory (it will contain a plugins.mod file) then the load_live_link_csv module will be available without error:
On windows (command prompt):
> set MAYA_MODULE_PATH="path/to/puppet/maya"
> set zivadyn_license="path/to/license.lic"
> "C:\Program Files\Autodesk\Maya2019\bin\maya.exe"
On linux (bash):
export MAYA_MODULE_PATH="/path/to/puppet/maya"
export zivadyn_license="path/to/license.lic"
maya
OR
/usr/autodesk/maya2019/bin/maya
"
Please let us know if these solutions work for you,
Sebastian